Like most other all-in-one customer support software, WheelersDesk comes with an email Support mechanism.
Automated tickets
Incoming emails are automatically turned into tickets, agents can respond using templates, canned responses or short videos
Knowledgebase
Turn the most frequent support questions and tickets into a knowledge base.
Calls
Customers can reach us over TOLL free phone
Customer Feedback
Collect customer data through surveys and other forms.We believe that,Customer feedback is an important element in improving your customer service.